What cookies we use, and how to manage them.
This Cookie Policy explains what cookies and similar technologies Clinexaa uses on its website and application, why we use them, and how you can manage your preferences. It is written to reflect GDPR-aligned cookie consent practice, including the distinction between cookies that are strictly necessary and those that require consent.
Cookies are small text files placed on your device when you visit a website or use a web application. They allow a site to recognize your device on return visits, remember preferences, and collect information about how the site is used. Clinexaa uses cookies and similar technologies (such as local storage) for the categories described below.
These cookies are strictly necessary for the Platform to function and cannot be switched off, as they support core operations such as maintaining a logged-in session, securing authentication, remembering your active branch/clinic selection, and protecting against cross-site request forgery. Essential cookies do not require consent under GDPR, as the Platform cannot be provided without them.
Analytics cookies (including those set by Google Analytics) help us understand how the website and Platform are used in aggregate — such as which pages are visited and how visitors navigate the site — so we can improve the product and content. These cookies are used only with your consent, where required by applicable law, and data is generally processed in aggregated or pseudonymized form.
Performance cookies help us monitor and improve the technical performance of the Platform, such as page load times and error rates, so we can identify and resolve issues proactively. Where these are not strictly necessary for the Platform to function, they are used only with consent.
Functional cookies remember choices you make (such as display preferences, dismissed notifications, or interface settings) to provide a more personalized experience across visits. These are generally treated as non-essential and used with consent where required.
Certain features rely on third-party services that may set their own cookies, including Google (for authentication and analytics) and any payment or communication providers integrated into the Platform. These third parties' use of cookies is governed by their own privacy and cookie policies, which we encourage you to review.
On first visit, website visitors are presented with a cookie consent notice allowing them to accept all cookies, reject non-essential cookies, or customize their preferences by category. Essential cookies are applied regardless of consent status, as described in Section 2. Consent choices are remembered for return visits and can be changed at any time as described in Section 8.
You can update your cookie preferences at any time via the cookie settings link available in the website footer, or by clearing your cookie consent and revisiting the site to be re-prompted. Logged-in users of the Platform itself rely on essential session cookies that cannot be disabled without affecting the ability to use the Platform.
Most browsers allow you to control cookies through their settings, including blocking cookies entirely, blocking third-party cookies only, or deleting cookies already stored. Because blocking essential cookies will prevent the Platform from functioning correctly, we recommend managing non-essential cookie categories through our consent tool described in Section 8 rather than blanket browser-level blocking while using the Platform itself.
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use or applicable legal requirements. The "Last Updated" date at the top of this page reflects the most recent revision.
Hermitz Ventures — Clinexaa
Email: hello@hermitz.com
WhatsApp / Phone: +971 54 438 1614
Location: Dubai, United Arab Emirates